![]() Lync 2010: %UserProfile%\AppData\Local\Microsoft\Communicator.Open Windows Explorer and navigate to the folder that corresponds to the SfB / Lync client version that is installed.Close Skype for Business (SfB) or Lync completely by right-clicking the SfB / Lync icon in the Windows System Tray and selecting Exit.NOTE: Depending on the Windows Explorer settings, the SIP profile folder may be hidden, if you are unable to navigate to the path listed for your version of the Skype for Business or Lync client you will need to set Windows Explorer to Show Hidden Files and Directories prior to completing the steps below. To resolve the issues listed above, use the following guidance to delete the SIP profile for the affected user. “Skype for Business Server is Temporarily Unavailable” or “Lync Server is Temporarily Unavailable” errorsĪdditionally, it could be good practice to delete the SIP profile when switching to a new Skype for Business (Lync) platform as connection information can be cached.Presence is not displayed in Outlook or SharePoint.Contacts are missing from the contact list.Unable to search the Global Address List.Problems logging on (Check if network and DNS is okay first, though).If there are any issue with the cached files in the SIP profile, users might experience issue with desktop client such as: Skype for Business: %UserProfile%\AppData\Local\Microsoft\Office\16.0\Lync.Lync 2013: %UserProfile%\AppData\Local\Microsoft\Office\15.0\Lync. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |